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PRIVACY POLICY

The Limitless Butterfly

Effective Date: February 07, 2026

 

1. INTRODUCTION

The Limitless Butterfly Method™, operated by Rhian Lewis ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you:

• Visit our website
• Use our coaching or hypnotherapy services
• Purchase our products or programs
• Sign up for our email list
• Interact with us on social media
• Communicate with us through any channel

By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of our website and services.

 

2. INFORMATION WE COLLECT

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

  • Register for an account or program

  • Purchase services or products

  • Schedule coaching or hypnotherapy sessions

  • Fill out forms on our website

  • Subscribe to our email list or newsletter

  • Contact us via email, phone, or contact form

  • Participate in surveys, webinars, or events

  • Leave reviews or testimonials

  • Engage with us on social media

 

Personal information we collect may include:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Payment information (credit card details, billing address)

  • Account credentials (username, password)

  • Profile information (preferences, interests, goals)

  • Health and wellness information (relevant to coaching/hypnotherapy services)

  • Fertility journey details (for fertility-specific programs)

  • Communication preferences

  • Any other information you choose to share with us

 

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and links clicked
• Time and date of visits
• Referring website or source
• Geographic location (general, based on IP address)
• Cookies and similar tracking technologies

This information is collected through cookies, web beacons, log files, and similar technologies.

 

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

• Social media platforms (if you connect your accounts)
• Payment processors
• Marketing and analytics partners
• Publicly available sources

This information is used to supplement the information we collect directly from you.

 

3. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

SERVICE DELIVERY

To provide coaching, hypnotherapy, courses, and other services; schedule sessions; communicate about your programs; deliver digital products; and fulfill your requests

PERSONALIZATION

To tailor our services to your specific needs, goals, and preferences; customize your experience; and provide relevant recommendations

PAYMENT PROCESSING

To process payments, manage subscriptions, send invoices and receipts, and handle billing inquiries

COMMUNICATION

To send you program materials, session reminders, confirmations, updates, and customer service messages

MARKETING

To send promotional emails, newsletters, special offers, and information about our services (you can opt out anytime)

ANALYTICS & IMPROVEMENT

To analyze website usage, understand user behavior, improve our services, optimize our website, and develop new offerings

CUSTOMER SUPPORT

To respond to your inquiries, provide technical support, and resolve issues

LEGAL COMPLIANCE

To comply with legal obligations, enforce our Terms and Conditions, protect our rights and property, and ensure safety

SECURITY

To detect, prevent, and address fraud, unauthorized activity, and security incidents

 

4. HOW WE SHARE YOUR INFORMATION

WE DO NOT SELL YOUR PERSONAL INFORMATION.

We may share your information in the following circumstances:

SERVICE PROVIDERS

We share information with trusted third-party service providers who assist us in operating our business, including:
• Payment processors (Stripe, PayPal, etc.)
• Email marketing platforms (Mailchimp, ConvertKit, etc.)
• Scheduling tools (Calendly, Acuity, etc.)
• Website hosting providers
• Analytics providers (Google Analytics, etc.)
• Customer relationship management (CRM) systems

These providers are contractually obligated to protect your information and use it only for specified purposes.

LEGAL REQUIREMENTS

We may disclose your information if required by law, court order, subpoena, government regulation, or legal process, or if we believe disclosure is necessary to:
• Comply with legal obligations
• Protect our rights, property, or safety
• Protect your safety or the safety of others
• Investigate fraud or security issues
• Enforce our Terms and Conditions

BUSINESS TRANSFERS

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the successor entity. The new owner will continue to honor this Privacy Policy.

WITH YOUR CONSENT

We may share your information for any other purpose with your explicit consent, such as:
• Testimonials or case studies (with identifying details only if you approve)
• Marketing collaborations
• Referral programs

ANONYMIZED DATA

We may share aggregated, de-identified, or anonymized data that cannot be used to identify you for research, marketing, or analytical purposes.

 

5. COOKIES AND TRACKING TECHNOLOGIES

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance
• Deliver personalized content and advertisements
• Analyze traffic and user behavior

 

5.2 Types of Cookies We Use

Essential Cookies: Required for website functionality (login, navigation, security)

Analytics Cookies: Help us understand website usage and performance (Google Analytics)

Marketing Cookies: Enable targeted advertising and track campaign effectiveness

Preference Cookies: Remember your settings and preferences

 

5.3 Managing Cookies

You can control cookies through your browser settings. Options include:

• Accepting all cookies
• Rejecting all cookies
• Receiving notification when cookies are set
• Deleting existing cookies

Please note that disabling cookies may affect website functionality and your user experience.

Browser-specific instructions:
• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Settings > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Privacy > Cookies

 

6. DATA SECURITY

We implement appropriate technical, administrative, and physical security measures to protect your personal information, including:

• Encryption of sensitive data (SSL/TLS for data transmission)
• Secure payment processing through PCI-compliant providers
• Access controls and authentication
• Regular security assessments and updates
• Secure data storage and backup systems
• Employee training on data protection
• Confidentiality agreements with service providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information using commercially reasonable means, we cannot guarantee absolute security.

If we become aware of a data breach that affects your personal information, we will notify you in accordance with applicable law.

 

7. DATA RETENTION

We retain your personal information for as long as necessary to:

• Provide our services to you
• Maintain your account
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce agreements
• For legitimate business purposes

SPECIFIC RETENTION PERIODS:

• Active client records: Duration of service + 7 years
• Session notes and coaching records: 7 years after service completion
• Payment and financial records: 7 years (tax/legal requirements)
• Marketing email lists: Until you unsubscribe
• Website analytics: Up to 26 months (Google Analytics default)

After the retention period, we will securely delete or anonymize your information.

You may request deletion of your personal information at any time (see Your Rights section below).

 

8. YOUR RIGHTS AND CHOICES

You have the following rights regarding your personal information:

RIGHT TO ACCESS

You have the right to request a copy of the personal information we hold about you. We will provide this information in a commonly used electronic format.

RIGHT TO CORRECTION

You have the right to request correction of inaccurate, incomplete, or outdated personal information.

RIGHT TO DELETION

You have the right to request deletion of your personal information, subject to legal retention requirements. Note that deletion may affect our ability to provide services to you.

RIGHT TO RESTRICTION

You have the right to request that we restrict processing of your information in certain circumstances.

RIGHT TO OBJECT

You have the right to object to processing of your information for marketing purposes or based on legitimate interests.

RIGHT TO DATA PORTABILITY

You have the right to request transfer of your information to another service provider in a structured, machine-readable format.

RIGHT TO WITHDRAW CONSENT

Where processing is based on consent, you have the right to withdraw that consent at any time.

RIGHT TO OPT OUT

You have the right to opt out of:
• Marketing emails (click "unsubscribe" in any email)
• Cookies (through browser settings)
• SMS messages (reply "STOP")
• Phone calls (request to be added to do-not-call list)

 

HOW TO EXERCISE YOUR RIGHTS:

To exercise any of these rights, please contact us at: [your email address]

We will respond to your request within 30 days. We may require verification of your identity before processing your request.

 

9. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

If you are a parent or guardian and believe we have collected information from your child, please contact us immediately and we will take steps to delete such information.

 

10. INTERNATIONAL DATA TRANSFERS

We are based in Dubai, United Arab Emirates. If you access our services from outside the UAE, please be aware that your information may be transferred to, stored, and processed in:

• The United Arab Emirates
• Countries where our service providers operate
• Other locations necessary for service delivery

These countries may have different data protection laws than your country of residence. By using our services, you consent to such transfers.

We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy, regardless of location.

 

11. THIRD-PARTY WEBSITES AND SERVICES

Our website and communications may contain links to third-party websites, social media platforms, or services.

We are NOT responsible for:
• Privacy practices of third parties
• Content on third-party websites
• Security of third-party services

We encourage you to review the privacy policies of any third-party services before providing personal information.

Third-party services we commonly use include:
• Social media platforms (Instagram, Facebook, LinkedIn)
• Payment processors (Stripe, PayPal)
• Email marketing platforms
• Scheduling tools
• Video conferencing platforms (Zoom, etc.)

 

12. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, disclose, and sell
• Right to request deletion of personal information
• Right to opt out of "sale" of personal information (Note: We do NOT sell personal information)
• Right to non-discrimination for exercising CCPA rights

To exercise these rights, contact us at: [your email address]

 

13. EUROPEAN PRIVACY RIGHTS (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

Legal basis for processing:
• Performance of contract (providing services you've purchased)
• Legitimate interests (marketing, business operations)
• Consent (where required)
• Legal obligations (tax, accounting)

To exercise GDPR rights, contact us at: [your email address]

 

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

• Changes in our practices
• Changes in applicable laws
• New features or services
• Feedback from users

We will notify you of material changes by:
• Posting the updated policy on our website
• Updating the "Effective Date" at the top
• Sending email notification (for significant changes)

We encourage you to review this Privacy Policy periodically.

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

 

15. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

 

Rhian Johnson |   The Limitless Butterfly Method™   |  Dubai, United Arab Emirates
Email: rhian@limitlessbutterfly
Website: www.limitlessbutterfly..com

We will respond to all inquiries within 30 days.

 

CONSENT AND ACKNOWLEDGMENT

BY USING OUR WEBSITE, SERVICES, OR PROVIDING YOUR PERSONAL INFORMATION, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS PRIVACY POLICY.

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES OR PROVIDE YOUR PERSONAL INFORMATION.

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